ACCESSIBILITY

Accessibility Statement

We are committed to the accessibility of our website for all persons, including people with disabilities. In furtherance of our commitment, we proactively work to align our website with the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) to support the use of assistive technologies and provide accessible content.

If you encounter any accessibility issues while visiting our website, need accessible services and information, or have suggestions for improvement, we encourage you to contact us at  admin@lbk-residential.com  or  (711) TTY.

Here’s the full verbiage for your Privacy Policy and Terms of Service:

Privacy Policy

Effective Date: DECEMBER 2024

LBK Residential ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lbk-residential.com or use our services, including text messaging communication. Please read this policy carefully to understand our views and practices regarding your personal information.

1. Information We Collect

• Personal Data:  Includes name, phone number, email address, and any other information you provide when contacting us or using our services.
• Non-Personal Data: Includes IP address, browser type, operating system, and website usage patterns collected via cookies or analytics tools.

2. How We Use Your Information

We may use the collected information to:

• Provide, operate, and maintain our services.
• Communicate with you, including via SMS, regarding appointments, account notifications, or updates.
• Improve website functionality and user experience.

3. Data Sharing and Third-Party Access

• We do not sell, trade, or rent your personal information to third parties.
• Text messaging opt-in data and consent will not be shared with any third parties.
• We may share your information with trusted service providers to facilitate our services, under strict confidentiality agreements.
• SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes

4. Your Rights

• Opt-Out:  You can opt out of SMS communications at any time by texting STOP.
• Access: Request a copy of the information we hold about you.
• Correction: Update or correct your personal information.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your information from unauthorized access, loss, or misuse.

6. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at admin@lbk-residential.com.

Terms of Service

Effective Date: DECEMBER 2024

These Terms of Service ("Terms") govern your use of the services provided by LBK Residential, including SMS notifications and website use at www.lbk-residential.com.

1. Acceptance of Terms

By using our services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use our services.

2. Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions located at https://www.lbk-residential.com/accessibility.
• Message frequency may vary

3. User Responsibilities

You agree not to:

• Use our services for unlawful purposes.
• Share your account or personal information with unauthorized individuals.

4. Limitation of Liability

LBK Residential is not responsible for:

• Delays, errors, or failure in SMS delivery due to network issues.
• Any unauthorized access to your data resulting from misuse or negligence.

5. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our services constitutes your acceptance of such changes.

6. Contact Information

For questions or support, please contact us at admin@lbk-residential.com